CANCELLATION POLICY
Cancellation Policy We value your time and appreciate your understanding as we work to provide the best experience for all of our guests. If you need to cancel or reschedule your appointment, we kindly ask for at least 48 hours’ notice. This allows us to accommodate other clients and manage our schedule effectively. • Cancellations made less than 48 hours in advance will incur a 25% cancellation fee based on the total cost of the scheduled service(s). • No-shows may be charged up to 100% of the service and may require a deposit to rebook. We understand that emergencies happen. Please contact us as soon as possible to avoid fees and so we can work with you to reschedule. Thank you for your support and respect for our time! ⸻ Let me know if you’d like to add a booking deposit policy or specify how cancellations should be made (e.g., phone, text, app)!
TEAM
Suzanne Cinaglia
Hi, I’m Suzanne! I’ve been a licensed hairstylist since 2002, and I truly love what I do. My specialty? Creating beautiful, customized hair color — especially all things blonde! Whether you’re dreaming of bright, beachy highlights or a soft, lived-in blonde, I’m all about bringing your vision to life while keeping your hair healthy and glowing. I’m also certified in four different hair extension methods, which means I can help you add volume, length, or just a little extra drama with extensions that look and feel natural. What makes my heart happiest is making my clients feel confident, refreshed, and totally in love with their hair. I take pride in listening closely, paying attention to the details, and making sure every appointment feels like a little self-care escape. If you’re ready for your next hair journey, I’d love to be part of it!
Kate Bailey
With over 20 years of experience behind the chair, I bring a global perspective and a deep passion for the art of hair. My career has taken me around the world—from bustling cities to quiet corners—living and working in multiple countries and across the United States. This journey has given me the opportunity to immerse myself in diverse beauty cultures, techniques, and trends that continue to shape my creative approach today. Throughout my career, I’ve worked in a wide range of salon environments, gaining hands-on experience with all hair types and textures. I’ve also had the privilege of working in the film, television, and editorial industries, where precision, creativity, and adaptability are essential. In addition to my work behind the scenes, I’ve served as a color educator and salon trainer, helping fellow professionals grow their skills and confidence. Whether I’m creating a lived-in blonde, formulating the perfect custom color, or mentoring new talent, my goal is always to make clients feel their best and to elevate the craft of hairstyling.